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For Home
Users… finding recovery beyond clinic walls
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Frequently Asked
Questions…..Helping you make the best decision
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Talking Points for you
and your caregiver
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Therapeutic intervention with the Gait Harness System has
been life changing for many who have used it
How does the GHS work?
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The GHS has a recovery focused intent, and is directed
towards the results oriented caregiver and user
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Research shows real world, over ground training is vital
to a user’s recovery
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The GHS helps regain healthy functioning for users
living with a wide variety of standing and walking
challenges
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Allows the user to take control over their rehab and
recovery, and maintain dignity
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GHS components are protected by 4 national and
international patents--all aspects of the GHS have been
designed to address the user’s comfort, safety, and ease
of use
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With its unique braking system, the GHS can also be
used as a standing frame
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Users are in a secure environment, leading to confidence
and willingness to participate
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Allows caregivers to assist users with therapies they
could not otherwise do
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Users are protected from falling; they may sit and rest
comfortably, as needed, during therapy
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Users can have e-stim therapies, and use AFOs, KAFOs,
prosthetics and orthotics in the GHS
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GHS versatility allows for lower level
balance activities to be accomplished with the user
providing parallel bars where you need them
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Users can take the GHS into select outdoor, enriched
environments
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Using the GHS, our clients are experiencing stronger,
faster
recoveries, and better psychological and physical
health.
Do 100% of all standing and walking problems
get solved with the GHS?
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The GHS allows you to increase
your level of functioning, obtain a healthier outcome,
and perform greater movement than you could
perform safely
without the GHS’s support during over-ground therapy
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Because users feel comfortable in the GHS, they are
better able to focus on walking, rather than not falling
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The caregiver and user do not have to wrestle with
awkward, heavy or resistant equipment
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The GHS is an extension of the user, not vice versa; it
follows the user’s lead
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You need to take things at your own pace; because every
user is unique
Which GHS is best for me?
We want to help you achieve your best possible outcome.
Please
contact us to discuss how we can best
satisfy your specific needs.
What does the GHS cost?
The GHS is more affordable, portable, and realistic option for
the home user than other costly equipment, allowing you to get healthy results beyond
clinical walls.
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Prevents risk of secondary complications, and resulting
medical treatments
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Saves the user money over other therapy options, and may
qualify user for a tax credit
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Can be used in the home for therapy reinforcement and to
speed healthy user recovery
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Home users can direct their therapy on a daily or as
needed basis, in the comfort of their own home
Many of those using the Gait Harness System® also
realize that greater savings can be realized from longer,
recovery-focused care following the initial injury, rather
than repeat care, which targets adaptations and accidents
later in life.
We want your best possible outcome. Please
contact us
to discuss your purchase options.
How does GHS compare to other pieces of therapy equipment
, and what are some of the key differences between the GHS
and other equipment I've seen?
The GHS is
uniquely different from any other piece of therapy
equipment, and is protected by 4 patents. The GHS is really
not comparable to any other equipment piece, which may serve
different (or more limited) purposes in therapy, at
different stages of recovery.
Critically, the
GHS is designed for over-ground training, over real world
floor surfaces, which
research shows, can be preferable to
body weight support training at certain recovery stages.
The GHS is
designed to properly position you in a way which engages
muscles required to be used for recovery to happen. The GHS
will challenge the user as they progress to bear their own
weight. Getting into the GHS may be the first time, since
injury, you are using certain muscles over-ground. In
the GHS the user is able to re-focus on correct posture, and
learning to take first steps over-ground, making walking
possible again.
With the GHS,
there is no complex set up, and no exhausting transfers. You
can face the closed side, sideways, or the open side, as is
needed. Your view of the horizon is always clear from
obstacle intrusion. The user can rest comfortably in the
harness, as needed. When you are ready to stand and go
again, there is no difficulty in repositioning your feet for
standing and walking. The harness is specifically designed
to have no impingement in the groin or peri area, unlike
harnesses which have a “bucket” or “sling” design, or
equipment which may have a solid structure built in the
groin area. The GHS user is supported through the trunk
area, with additional support through the thick of the thigh
muscle. This is very different than having you dangle from
an overhead device. The GHS is lightweight and portable.
Because the System is easy to maneuver, you can glide along
freely, without the restriction of dragging heavy,
cumbersome equipment.
The GHS has
manual braking, automatic braking, and multi-directional
caster options to accommodate user needs. As you progress,
you can advance from moving in a straight, linear fashion,
to navigating corners freely and making 360 degree, real
world, over-ground movements. The user can also adjust the
level of trunk support from the waist and forearms to
increase weight bearing, as needed.
The GHS works
exceptionally well with electrical stimulation, orthotics,
prosthetics, and AFOs and KAFOs, especially bracing built
with stance control knees. The conjoined use of simultaneous
multiple therapies with the GHS distinguish it from other,
less adaptable equipment. This combined use of therapies (if
needed by the user) also creates a higher likelihood of
increased functioning for many who were told they would
never walk again, setting GHS value apart from any other
equipment piece.
The GHS is a
complete transitional care system, designed to assist
the user in the clinic, and also in the home. This will
prevent you regressing between therapy sessions.
Our
typical client who purchases the Gait Harness System for
their home has done so after doing thorough research, and
comparing many pieces of equipment, as you are likely
doing. They have concluded that the GHS is the right choice
for them after considering the values of ease of use,
safety, comfort, cost savings and affordability, a more
attractive price point, portability, stores easily, does not
take up valuable space in the home, easy maneuverability,
creating greater independence, promoting healthy recovery,
getting desired results to recover, and diversity of
utilizations as you progress through various levels of
rehab and recovery. Other systems that provide over-ground
movement can be very heavy, are hard for the user to
maneuver, and are not suitable for the home.
Because the GHS
offers new opportunities to recover, and may help users who
have been unable to progress in therapy programs, it
presents an entirely new energy and purpose in doing
therapy.
Will I need to assemble the GHS when it arrives?
No, the GHS
comes fully assembled, without any tools required before you
can begin use.
Can I move the GHS in my car?
Yes, the GHS is designed for both clinical and home use, and
travel between the two. The GHS separates into two
components, for easy portability in a station wagon, SUV,
van, or pickup truck.
Will the GHS work in my home?
The GHS width is designed to pass through normal doorways. It is
also wide enough internally to accommodate wheelchair,
chair, and scooter transfers. The GHS will work in most any
home which is wheelchair accessible.
How will I, and my caregivers, learn to use
the GHS?
Learning to use the GHS is a very simple, straightforward
process, which will take you and your caregiver only minutes
to learn.
Immediately after purchase, and before you receive your GHS,
you will be shipped a short training DVD, which outlines
everything you and your caregivers will need to know about
how to use the GHS.
In addition, you always have access to
clinical
support at any time, and without limitation, if
you have questions about how to optimize your use of the
GHS.
How do I purchase a GHS?
Please
contact us
for
Quote pricing and purchase program options. We currently
accept payment by check, Visa, MasterCard and wire transfer.
Payment is required in advance of shipment. We do have
internet referral discounted pricing available, if you
mention the code
STEP
at the time of your order. All GHS sales are final.
Do you have
a local dealer for the GHS?
Second Step sells the GHS direct to our clients and is the
only authorized manufacturer of the Gait Harness System. We
ship to users both nationally and internationally.
For sales support in your local area, please
contact us.
Do you sell used or refurbished
GHS models?
Second Step sells only factory new models of
the GHS.
Do
you offer trial or demo units for home users?
No,
we do not have a trial program for GHS being used in the
home. However, we do have a 14 day conditional purchase
agreement for qualifying individuals. Please
contact us for
more information on terms.
Do you offer a
lease program for the GHS?
We do have a 6 month minimum lease program for qualifying
individuals. Please
contact us
for more information on
terms.
How long will it take for my GHS to ship to
me?
Typically, orders are filled 24-48 hours post purchase, or
on the next business day.
You will be sent an email shipment confirmation when your
GHS order is outgoing, with tracking code, along with an
expected delivery date. We will also track your order on our
end, to ensure it reaches you efficiently and safely.
How much does it
cost to ship a GHS?
For convenience to the user, the GHS is sold with package
pricing. There are no hidden fees, nor add on expenses. All
components necessary for you to use the GHS are included in
the package price, including all shipping and handling
costs. Please
contact us
for more information on package
pricing. Be sure to mention the internet code
STEP
to obtain best pricing.
What kind of warranty
does the GHS have?
The GHS is backed by a comprehensive, lifetime warranty
against defective parts or workmanship, which flows to the
original purchasing party, only. The warranty does not
extend to mis-use, mal-adaptions, or ordinary wear and
tear on the GHS by the purchaser. Second Step may decide to
repair or replace components. Any exchange which is not
related to defective parts or workmanship, and which does
not have written Company pre-authorization for
exchange, will not be accepted. Due to FDA regulation (which
requires serial number tracking to original purchaser),
re-sale of any GHS model or component is prohibited. All GHS sales are final.
I’ve purchased a GHS. How can I get help if
I, or my caregiver, have a question about its use?
Please
contact us
at any time, with any question,
therapy based or otherwise.
Clinical support is always provided free of charge, without
limitation. We will make every attempt to respond to your
inquiry within 24 hours.
We are committed to help people walk and stand again, and
appreciate the opportunity to help you
accomplish your goals.
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No problem is
too big…if the right people, with the right
treatment, and the right System, go at it the right
way
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